⚠️ Important
Before You Begin: Check for an Existing PayStack Installation
If PayStack is already installed and the version is earlier than v2.0.0, uninstall both PayStack and PayStack Integrator.
Uninstall PayStack
- Open the Start Menu.
- Select Settings.
- Click Apps.
- Select Installed Apps.
- In the search bar, type PayStack.
- Locate PayStack and PayStack Integrator.
- Click the three dots (⋯) next to each application to view the version details.
- Select Uninstall for both PayStack and PayStack Integrator.
Once both applications have been removed, continue with the installation below.
Install PayStack
Use the following installer:
Open a web browser such as Google Chrome or Microsoft Edge.
- Copy and paste the download link into the browser's address bar.
- Press Enter.
- Wait for the installation file to download.
- Click the downloaded file.
- Select Run.
The installation will begin. When installation is complete, the PayStack Login Screen will appear.
- Log in to PayStack.
If a Windows Security Screen Appears
During installation, Windows may display a blue security screen.
If this occurs:
- Click More Info.
- Select Run Anyway.
Continue with the appropriate integration setup below.
Configure the Universal Integrator
If the PayStack application will not be used as a standalone application, make sure the PayStack Universal Integrator is available from the Windows system tray.
- Right-click an empty area of the Windows taskbar.
- Select Taskbar Settings.
- Expand Other system tray icons.
- Locate PayStack.
- Toggle PayStack to On.
The PayStack Integrator should now appear in the system tray in the bottom-right corner of the screen.
⚠️ Important
Web-Based Practice-Management Systems
If the office uses a web-based PMS, such as Curve, Dentrix Ascend, CareStack, or another supported browser-based system, complete the following additional steps.
Install the PayStack Web Integrator
- Open Google Chrome.
- Go to the Chrome Web Store.
- In the search bar, type PayStack Web Integrator.
- Select the extension from the search results.
- Click Add to Chrome.
- Click Add Extension.
Pin the Web Integrator Extension
- Click the Extensions icon in the top-right corner of Chrome.
The icon looks like a puzzle piece.
- Locate PayStack Web Integrator.
- Click the Push Pin icon next to it.
The PayStack Web Integrator should now remain visible in the Chrome toolbar.
Configure the Web Integrator
After installing and pinning the extension:
- Right-click the PayStack Web Integrator icon.
- Select Options.
- Locate the HTTP Port field.
- Click inside the HTTP Port field.
- Delete the last digit of the existing port number.
- Re-enter the same digit.
📌 Example
32767 → delete 7 → retype 7 → 32767
- Click Save.
⚠️ Important
Final Step
Refresh the practice-management system.
Examples include:
- Curve
- Dentrix Ascend
- CareStack
- Other supported web-based PMS platforms
Setup Complete
PayStack should now be installed and ready for use.
Things to Remember
- Always ensure you are installing PayStack version 2.0.0 or higher.
- Any existing PayStack installation earlier than v2.1.0 should be uninstalled before installation.
- The PayStack Integrator must be visible in the Windows system tray to function properly.
- For web-based PMS integrations, the PayStack Web Integrator extension must be installed, pinned, and configured correctly.
- After configuring the Web Integrator, refresh the PMS before testing PayStack.
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