Quick answer
Create the dental office account in the ISO Dashboard Portal before configuring branding, users, payment settings, billing, integrations, or terminals.
Before you start
Have the New Office Readiness Checklist completed.
At minimum, you need:
- Dental office name
- Phone number
- Address
- Primary office contact
- Practice management system
- MXMerchant information, if available
- AR email, if AR will be enabled
Steps
- Log in to the ISO Dashboard Portal.
- Go to Manage Dental Offices.
- Select Add Dental Office.
- Enter the dental office information:
- Dental Office Name
- Phone Number
- Address
- AR Email
Use the practice name the office expects to see in PayStack.
Use the main office phone number.
Enter the physical office location.
Use the email address that should be associated with AR or statement-related communication if AR will be enabled.
- Assign ISO users who need access
- Save the dental office.
Next step
Continue to:
Key takeaway
Create the dental office account first. Then configure branding, users, payment settings, billing, integrations, and terminals.
